Customer Testimonials

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DealerRater Oct 10, 2024

Whenever I bring my truck into the service center, they take good care of me. Everything is fixed. Great job.

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DealerRater Oct 9, 2024

Service center work was quick and accurate for the oil change I needed done. Great service.

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Google Oct 9, 2024

Fantastic service across the board.

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DealerRater Oct 8, 2024

Andrew take great care of me and my Avalon! The car turned out awesome and he kept me informed through the process.

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Google Oct 8, 2024

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DealerRater Oct 8, 2024

Everyone I've had contact or dealings with have been just super. I would definitely recommend Heiser to my friends and family.

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Google Oct 8, 2024

I was very happy and pleased with the service. I purchased a 2024 Chevy Traverse

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Google Oct 5, 2024

Lucas England (Service Advisor) @Heiser Chevrolet made my day great today. The second I pulled into the service department he was front and center and willing to address the issue at hand. When I think of great customer service I will always reflect back on the service I received today.

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DealerRater Oct 4, 2024

Took my car in for routine maintenance, they started working on it immediately and finished it while I waited.

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DealerRater Oct 2, 2024

Very professional, knowledgeable and the customer service was great. I was in and out, would highly recommend.

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Google Oct 1, 2024

Excellent service!

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DealerRater Oct 1, 2024

We couldn’t have found a better place to have the damage on our car repaired. Top-notch people, incredible service, and first rate repairs.

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DealerRater Sep 28, 2024

I liked the person I dealt with regarding my last visit. He was very helpful. Did a great job with my car.

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DealerRater Sep 28, 2024

Flawless deal, for the most part had some issues resolved on my vehicle. Still another issue I have to address

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DealerRater Sep 27, 2024

I freakin love them and all that they do… I’ve been going to them for years and couldn’t see myself going anywhere else

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Google Sep 26, 2024

I have already, great job & quick, I am going to call Nicole Darling to c if she has someone to get the bulb fixed so I can turn right & not cause an accident!

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Google Sep 24, 2024

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Google Sep 23, 2024

Jason was excellent. He was professional and courteous the entire time. More salesman need to take his approach to dealing with customers. Honesty goes alone way. Give the guy a raise.

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Google Sep 22, 2024

I am very happy with my experience with Heiser Chevrolet. Made my car leasing experience easy and painless. 😁

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DealerRater Sep 19, 2024

Great service and I’ll make sure and always bring it back to the same location

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DealerRater Sep 19, 2024

Service was great. I had a tire emergency and they fixed it right up and had me out in no time. The office staff was wonderful as well

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Google Sep 17, 2024

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DealerRater Sep 14, 2024

Very good to work with , Enjoyed the experience ; they had the vehicle I was looking for .

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DealerRater Sep 13, 2024

Employees were extremely professional. Every effort was made to accommodate me as a buyer of a new vehicle.

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DealerRater Sep 13, 2024

I was very happy with the service from Amy and Heiser Chevrolet. I had a car that died and we needed to replace it. Amy and company were up to the challenge and were very patient in working with us. Would I go back? Absolutely!!

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Google Sep 12, 2024

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Facebook Sep 10, 2024

I needed a new car, and they found the way to get all of the problems taken care of! Old car is gone, new Equinox is in the driveway...

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DealerRater Sep 9, 2024

I was very impressed with the professionalism Heiser has to offer. I was also impressed with the time it took to repair my vehicle.

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Google Sep 9, 2024

I was able to get the vehicle that I wanted, after several visits to decide what vehicle we wanted most. There were several changes, but Heiser was up to the task.

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Google Sep 8, 2024

All good. I left my car for a 30k scheduled maintenance. All the issues were fixed but i Just missed receiving the resume of the inspections made on the car and how is everything on it.

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DealerRater Sep 8, 2024

I looked at some trucks on line one caught my eye and clicked on it and after i was done got a message from a lady at the dealership and she set everything up very nice and took care of me

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Google Sep 8, 2024

Dave, Taylor, and the rest of the staff were great! They were very helpful and flexible with the paperwork with my husband and I being in the military and being in separate states. They were very up front about everything, and answered all our questions quickly and with ease.

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Google Sep 7, 2024

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DealerRater Sep 6, 2024

Very good service nice staff and quick service waiting times are great thank you a pleasure

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DealerRater Sep 6, 2024

Service department is really friendly and reliable finance department was very helpful explaining all the warranties

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DealerRater Sep 5, 2024

Heiser chevy offers excellent service, knowledgeable staff, fair pricing, and a seamless car-buying experience. Highly recommend!!

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DealerRater Sep 5, 2024

Helpful showing something’s on my car I did not know how to use very helpful

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DealerRater Sep 5, 2024

I did this already can’t remember what I wrote it was excellent as was my service and customer support at Heiser Chevrolet

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Google Sep 3, 2024

Amazing people! Helped me find the vehicle I needed and made the buying process enjoyable.

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Google Sep 2, 2024

Super quick & fast...in/ out My service advisor gentleman was very efficient & on top of everything..Thanks!

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DealerRater Aug 31, 2024

On August 9th 2024 we came in for a new car and Greg was amazing and helped us get our dream car and it was a 2021 Chevy equinox and we love it so much and thanks again to Greg he goes beyond to help his customers out if I can give 10 stars or more he deserves it

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Google Aug 30, 2024

Friendly staff and took care of my vehicle right away.

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Google Aug 28, 2024

They replaced the previous service advisor with someone who is qualified to do the job.

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DealerRater Aug 27, 2024

Ok why make 15 word min that's xx xx xx xx xx xx enough

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DealerRater Aug 23, 2024

The service department staff, front desk and Chuck and the mechanics took great care of me and my 1999 Chevy Astro Hightop with top notch care, to the Nines, (or should I say 1999s!)

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Google Aug 23, 2024

What a difference in the service department. You made the right choice by cleaning house! Thank you

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DealerRater Aug 23, 2024

Love the people at this dealership. Everyone is friendly and helpful. From service to parts to sales everyone is there to help.

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DealerRater Aug 23, 2024

Everyone treats the client very well. Especially in service Dept. and the Finance Office. Brad & Brian are awesome

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Google Aug 23, 2024

Heiser Chevrolet works hard for its customers before, during and after sale. It should be proud to have Amy in sales and Nicole in service! Great representatives of rockstar customer care…rare to find today.

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Facebook Aug 23, 2024

The attitude of the service department is complimentary.

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DealerRater Aug 22, 2024

Salesman Steven Shelton was very helpful in helping me the truck I was looking for. Service department very professional and knowledgeable

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Google Aug 21, 2024

Everyone was helpful and friendly. Made you feel welcome at all times

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DealerRater Aug 20, 2024

Very accommodating dealer! We are not from the local area so it took time to arrange our sale and delivery. Thanks for working with us to purchase our dream vehicle!

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DealerRater Aug 17, 2024

Heiser Chevrolet dealership is awesome! If I need another car, I know where to go. The staff are outstanding!

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DealerRater Aug 15, 2024

Jason was all time! Worked his magic and got us into the vehicle that we really wanted to be in ! Nobody In Milwaukee I’d rather work with when buying a vehicle! Highly highly recommend . No xx, all facts , just flat out real and authentic dude!

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Google Aug 15, 2024

Heiser is great with details and very accommodating. They are always my go-to dealership whether it's for a Chevrolet a Cadillac a Ford a Lincoln or Toyota. Thank you to the employees at Heiser!

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Google Aug 14, 2024

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DealerRater Aug 13, 2024

Great service at a great price. My service advisor was top notch and very helpful

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Google Aug 5, 2024

Everything at the dealership was great, from the sales experience to finance, everything was smooth, no issues at all. I felt very comfortable and didn't feel pushed, rushed or inconvenienced at any point in the purchase process.

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Google Jul 21, 2024

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DealerRater Jul 21, 2024

Everything went great nice dealers with decent knowledge on the vehicals and easy to work with the cash counting people are slow and in accurate minus that I definitely would buy another vehical from them especially "fancy pants" Greg.

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Google Jul 16, 2024

Heiser Chevrolet West Allis Service Team have gone above and beyond for my family and I in so many ways it is MIND-BLOWING! They dropped off a rental car at my house and took my vehicle back to Heiser Chevrolet West Allis to repair. Some of the problems include: replaced rear brakes, repaired oil leak and repaired a rubber seal around my wheel-well to list a few.... They had it complete and ready for pick up the very next day. I want to thank these people personally for taking time to make my family and I feel important and not ...

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Google Jul 15, 2024

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DealerRater Jul 15, 2024

had first service done -didn’t take too long altho no one could answer my questions about my vehicle( just computer stuff how to set things) - not a big deal but I still don’t know . I guess you don’t refill windshield washer fluid as a routine like my other dealer did

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DealerRater Jul 13, 2024

Busy. Nicole is awesome, very happy with my service writer. She was very helpful and full of knowledge

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Google Jul 10, 2024

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Google Jul 6, 2024

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DealerRater Jul 6, 2024

Very nice dealership was greeted well by Staff, David Shepard is the consummate pro he knew how to read me and we got the deal done quickly

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Google Jul 5, 2024

I worked with Heiser on the purchase of my new 2024 Chevy Silverado 1500 RST and couldn’t be happier with the experience. The truck appeared on CarGurus which I was first exploring options. I compared the vehicle available at Heiser with 4 other dealers and based on exchanges shared with Heiser staff and then pricing and features on new vehicle and trade in allowance they were providing me it made sense for me to drive from Michigan to Wisconsin to close the deal. All staff I communicated with from Heiser were extremely helpful and welcoming when I arrived to do the trade/...

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DealerRater Jul 2, 2024

All parties were very professional and easy to work with. This is now the second vehicle that I have sourced from this dealership and both times have been a good experience.

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DealerRater Jun 30, 2024

Had wrong day for my oil change but was kind enough to still get my in for service

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DealerRater Jun 29, 2024

I came in for an oil change and tire replacement. The service took a while (being a former Service Advisor) I understand things happen. She informed me about the delay w/the tire arriving so I was discounted so all I payed was for the tire. I was not expecting that I was appreciated and gracious Great Customer service!! I will definitely be back when my truck needs service again.

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Edmunds Jun 28, 2024

Will and PJ worked very closely with us to determine the best car for our budget. They searched and worked a deal with another dealer to find us a car. Brad in finance was excellent and found us a great financing deal. Absolutely no pressure!!

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DealerRater Jun 28, 2024

service ladies are EXCELLENT and service was great! I would recommend this place to everyone I know

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DealerRater Jun 25, 2024

Everyone was very friendly and knowledgeable and a very clean place,I would recommend family and friends to go there.

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Google Jun 25, 2024

My service advisor, Michelle, was very nice and a pleasure to work with.

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DealerRater Jun 25, 2024

The crew at Heiser is always friendly and always takes care of us! Would (and do) recommend them to everyone.

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DealerRater Jun 24, 2024

Very nice people, nice dealership, no hassle to work with. Zach, Will and Olivia made the process go smooth

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DealerRater Jun 23, 2024

Great service and timely manners. Clean lobby , refreshments, clean bathroom , nice cars. The employee there are nice.

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DealerRater Jun 22, 2024

I greatly appreciate that I have always had friendly and efficient service from Heiser at an affordable price.

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Google Jun 22, 2024

Received an oil change with a tire rotation. Fast efficient service. Very friendly and knowledgeable service people. I’ve been going to Heiser for about 15 years. Always good people, great service.

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Google Jun 21, 2024

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DealerRater Jun 21, 2024

Very knowledgeable, friendly people that take care of their customers and what I see is honesty in there staff and Mechanics and they use quality parts, which is very important.

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DealerRater Jun 20, 2024

It was a great experience. Very helpful and easy to understand everything! I would highly recommend!

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DealerRater Jun 19, 2024

Steven was great to work with. He was polite, friendly and very responsive to my needs and accommodating. Everyone at the dealership was friendly and helpful and I came away with a great car at a price I could handle.

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Google Jun 19, 2024

Great people there to work with very happy with all services. I have had three SUV’s and excited about my next vehicle Jason was the best.

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DealerRater Jun 17, 2024

Really appreciated being able to bring my car for repairs on a Saturday with such short notice.

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DealerRater Jun 16, 2024

It was frustrating to supposedly need things done/changed they said. Have to trust them but it can be hard when it comes with huge price tag-only good thing is they found rebates that significantly decreased costs in the end. They did a great job in understanding my timeline issues and handling it very professionally. In the end all was well.

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DealerRater Jun 14, 2024

very pleasant to work with, Asha was super nice and went the extra mile to assure me that my car was taken care of. she did DTC code test for me and explained what needed to be done later. thank you for your service

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DealerRater Jun 13, 2024

It took a while for them to figure out the problem, but eventually they found the solution and when they did it was fixed quickly. They were very friendly and helpful,and I would definitely recommend them to anyone.

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Google Jun 13, 2024

Fast oil change, & a tire rotation too. I wasn't sitting in the waiting room but about 30 minutes!

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Google Jun 11, 2024

Great service and communication about vehicle. Always satisfied

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Google Jun 8, 2024

Quick, easy and an enjoyable group to work with. I never thought buying a car could be so much fun.

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DealerRater Jun 6, 2024

Great experience, I worked with Greg Koss and he helped me find a car that was in budget and worked great!

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DealerRater Jun 5, 2024

The most amazing dealership Ever! Everyone was so very HELPFUL,FRIENDLY and KNOWLEDGEABLE! I highly recommend Heiser Chevrolet!! Everyone needs to have this experience in their Life.

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DealerRater Jun 5, 2024

Body shop manager Andy did a fantastic job repairing my car. He was very professional, polite and kept me updated on the progress of my car. I would highly recommend Heiser body shop for your cars collision repairs. My car looks amazing.

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Google Jun 5, 2024

Steven was a great salesman. My schedule was crazy and not able to make it for a test drive. Steven brought the Trailblazer and Equinox to my home. Answered all my questions and listened to my features I was looking for in a SUV. Steven was there as a pleasant and professional salesman. I definitely recommend Steven at Heiser

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DealerRater Jun 3, 2024

She was very friendly and professional. Great to work with. She has a great attitude!

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DealerRater Jun 1, 2024

Always happy with service and the employees are friendly and helpful. Will continue to have my service work done at Heiser.

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DealerRater May 31, 2024

Love this dealership, great sales team and great service team, would recommend them to others

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