Staff
David Shepard
Sales & Leasing Consultant
Brad Sterling
Finance Manager
Jason Clark
Sales & Leasing Consultant
Brian Crandall
Sales Director / General Manager
Greg Koss
Sales & Leasing Consultant
Steven Shelton
Sales and Leasing Consultant
Amy Elertson
Sales and Leasing Consultant
Lucas England
Service Advisor
Zach Taft
Assistant General Manager
Jeffrey Brister
Service Advisor
Joseph Vicari III
Dispatcher
Matt Myzska
Service Manager
Maureen Ferguson-Calmes
Director of Operations
Daryl Smith
Inventory Coordinator
Andrew Arndt
Body Shop Manager
Andy Schallitz
Parts Manager
Alex Modrell
Parts Rep
Breanna Barrett
Body Shop Office
Stephan Carlin
Sales & Leasing Consultant
Kristine Regner
Body Shop Office
Jordyce Heizmann
Equity Advisor
Seth Johnson
Parts Counter Person
James Johnson
Parts Counter Person
Kreyshia White
Finance Manager
David Shepard
Sales & Leasing Consultant
Mar 21, 2025
I would recommend Heiser Chevrolet if you are in the
I would recommend Heiser Chevrolet if you are in the market for a vehicle. Dave is a very good salesperson with great communication skills. He was informative about their vehicles and the process. Dave and the staff at Heiser came through with everything that was said during the purchasing process. The entire process of dealing and purchasing a vehicle at Heiser Chevrolet was stress free and pleasant.
Feb 25, 2025
Great customer service, easy process.
Great customer service, easy process. They went above and beyond to locate the vehicle I wanted and send me home with it.
Jan 31, 2025
My experience was good.
My experience was good. Dave did a good job explaining the vehicle. I don't have experience with the service department yet.
Jan 16, 2025
Heiser Chevrolet Jan 3, 2025 Blazer EV owner
Heiser Chevrolet Jan 3, 2025 Blazer EV owner Verified Customer Very prompt service. Went above and beyond what I was expecting! I will definitely be going back. Blazer EV owner Special kudos to David Shepard who we purchased our 2025 Blazer EV from. He was great to deal with and did everything possible to make us happy. We were so pleased that we sent our daughter to David and she purchased a 2025 Equinox EV from him!
Jan 11, 2025
I have been going to Heiser Chevy for over ten years.
I have been going to Heiser Chevy for over ten years. Very helpful and good service ppl
Brad Sterling
Finance Manager
Apr 21, 2025
O.o fifteen word minimum aye? This place was a great
O.o fifteen word minimum aye? This place was a great place yep that's it
Mar 21, 2025
The staff were extended helpful and friendly!
The staff were extended helpful and friendly! They took care of all my needs!! Thanku so much!!
Mar 13, 2025
Amazing service and sales staff!
Amazing service and sales staff!! Would recommend Heiser to everyone!! If you need a new car or an oil change, or something fixed. Go to Heiser!!
Mar 07, 2025
Clean organized dealership.
Clean organized dealership. With a friendly professional staff. The staff answered all my questions promptly.
Feb 27, 2025
Heiser Chevrolet Never disappoints.
Heiser Chevrolet Never disappoints. Zach Taft, Steve Shelton and Brad Sterling in financing made sure I would leave with the vehicle I chose. Not only did I get the accessories I wanted, but more., and had a great time as well. Choose Heiser for your next vehicle. You won’t Be disappointed.
Jason Clark
Sales & Leasing Consultant
Apr 08, 2025
Readily worked on ordering my new car.
Readily worked on ordering my new car. Cooperated with an additional dealer discount. Got everything we wanted
Mar 07, 2025
Clean organized dealership.
Clean organized dealership. With a friendly professional staff. The staff answered all my questions promptly.
Mar 03, 2025
Had a great experience at this dealership with great
Had a great experience at this dealership with great results. I was firm on what i was looking for & wanted & Jason my salesman was up front & worked with me in getting the vehicle I wanted to buy. Integrity & being honest with customers is a must & I felt @ this Dealership I received just that.
Nov 24, 2024
Very clean - respectable with the customers.
Very clean - respectable with the customers. It was a pretty fast process from start to finish. Everything worked out great with our trade in & gave me a decent trade in price. Thanks for letting us deal with you. Faustino Ortega
Nov 21, 2024
Great customer service will recommend him to everyone
Great customer service will recommend him to everyone save me money on oil change and rotation on my tire
Brian Crandall
Sales Director / General Manager
Nov 24, 2024
We purchase and service all of our Chevys from Heiser.
We purchase and service all of our Chevys from Heiser. Service is awesome, Nicole takes great care of us and our vehicles
Aug 22, 2024
Everyone treats the client very well.
Everyone treats the client very well. Especially in service Dept. and the Finance Office. Brad & Brian are awesome
May 29, 2024
Service was awesome I will be back there to keep getting
Service was awesome I will be back there to keep getting service done along with my family
May 17, 2024
Friendly, efficient and trustworthy:) Heiser’s service
Friendly, efficient and trustworthy:) Heiser’s service department is well run and easy to schedule. Thanks Heiser!
Oct 26, 2023
Awesome great good job great people service good good
Awesome great good job great people service good good work good job great truck team
Greg Koss
Sales & Leasing Consultant
Jan 12, 2025
I had a great experience at this dealership.
I had a great experience at this dealership. I will recommend this dealership to friends.
Nov 12, 2024
Top the staff was very kind and understanding they nice
Top the staff was very kind and understanding they nice they understood what I was looking for and the amount of money I was looking to spend I would tell family and friends know about the dealership.
Oct 07, 2024
Everyone I've had contact or dealings with have been just
Everyone I've had contact or dealings with have been just super. I would definitely recommend Heiser to my friends and family.
Sep 13, 2024
Employees were extremely professional.
Employees were extremely professional. Every effort was made to accommodate me as a buyer of a new vehicle.
Sep 13, 2024
Very good to work with , Enjoyed the experience ;
Very good to work with , Enjoyed the experience ; they had the vehicle I was looking for .
Steven Shelton
Sales and Leasing Consultant
Mar 06, 2025
Very happy with their service & employees happy with my
Very happy with their service & employees happy with my truck thank you great deal bye bye
Feb 27, 2025
Heiser Chevrolet Never disappoints.
Heiser Chevrolet Never disappoints. Zach Taft, Steve Shelton and Brad Sterling in financing made sure I would leave with the vehicle I chose. Not only did I get the accessories I wanted, but more., and had a great time as well. Choose Heiser for your next vehicle. You won’t Be disappointed.
Feb 01, 2025
I felt at ease at Heiser.
I felt at ease at Heiser. I am a return customer and I would recommend them to friends and family.
Jan 03, 2025
Very courteous polite know what they doing.
Very courteous polite know what they doing. They will cover up your floor mats and steering wheel
Nov 15, 2024
Never got back to me when I had an issue with OnStar.
Never got back to me when I had an issue with OnStar. I was not able to get OnStar because I wasn't on the title. I was promised by the sales person we would both be on the title. Never heard back. Still don't have OnStar. I am married and we are cowners of everything. But i am the woman and disregarded
Amy Elertson
Sales and Leasing Consultant
Apr 21, 2025
O.o fifteen word minimum aye? This place was a great
O.o fifteen word minimum aye? This place was a great place yep that's it
Apr 14, 2025
It takes too long for a scheduled oil change.
It takes too long for a scheduled oil change. Two hours is much too long
Mar 21, 2025
The staff were extended helpful and friendly!
The staff were extended helpful and friendly! They took care of all my needs!! Thanku so much!!
Mar 14, 2025
Great service.
Great service. They were very accommodating. Service people were very polite. I definitely will go there again. I asked about a car I had seen on the Internet. Amy got it for me. She was great. I bought it. I love it. Thanks Amy!
Feb 21, 2025
They did good work it was very fast.
They did good work it was very fast. They kept me informed. Thank you very much
Lucas England
Service Advisor
Apr 28, 2025
Said all the paperwork was ready twice when it was not.
Said all the paperwork was ready twice when it was not. Total waste of time.
Apr 21, 2025
Lucas did a great job checking me in for my 1st oil
Lucas did a great job checking me in for my 1st oil change. Seeing 👀 Lucas was polite and professional he was awarded a fresh donut 🍩.
Apr 16, 2025
I came in for service and was treated as family.
I came in for service and was treated as family. I had to wait for my car I was kept up to date and was not charged for unnecessary maintenance. It was a pleasure doing business with Heiser!
Apr 10, 2025
Mt 2002 chevy silverado has 260,000 miles.
Mt 2002 chevy silverado has 260,000 miles. I was treated with respect and my truck 😊 runs great !!!
Apr 09, 2025
Lucas did an excellent job to quickly sort out my problem
Lucas did an excellent job to quickly sort out my problem at short notice. Treated my car well and got me going quicker than his original estimate.
Zach Taft
Assistant General Manager
Mar 23, 2025
The best word to describe them is xxxx.
The best word to describe them is xxxx. Absolutely trash, especially the service department. They should be sued into oblivion.
Mar 13, 2025
Amazing service and sales staff!
Amazing service and sales staff!! Would recommend Heiser to everyone!! If you need a new car or an oil change, or something fixed. Go to Heiser!!
Mar 07, 2025
Matt and Jeff have done a great job helping me with my
Matt and Jeff have done a great job helping me with my car problems, Heiser Chevy in West Allis doing a great job.
Feb 27, 2025
Heiser Chevrolet Never disappoints.
Heiser Chevrolet Never disappoints. Zach Taft, Steve Shelton and Brad Sterling in financing made sure I would leave with the vehicle I chose. Not only did I get the accessories I wanted, but more., and had a great time as well. Choose Heiser for your next vehicle. You won’t Be disappointed.
Feb 25, 2025
Great customer service, easy process.
Great customer service, easy process. They went above and beyond to locate the vehicle I wanted and send me home with it.
Jeffrey Brister
Service Advisor
Apr 10, 2025
Mt 2002 chevy silverado has 260,000 miles.
Mt 2002 chevy silverado has 260,000 miles. I was treated with respect and my truck 😊 runs great !!!
Apr 09, 2025
It was fine.
It was fine. They took the car right away. I was on my way after a short time
Apr 07, 2025
Love this dealership.
Love this dealership. Even though my car was not purchased from heizer (my very first Car was that i bought in 1978 was) I love and trust the service dept.
Apr 05, 2025
My visit was for routine maintenance on my 2014 Chevy
My visit was for routine maintenance on my 2014 Chevy Impala LTZ Limited (only 43,000 miles). The guys at the service desk ere both friendly and professional. The car was ready on time, and i noticed that they'd vacuumed the interior--nice touch! My service report was concise, and one item that will require attention in the future was brought to my attention. I used an online Service Special Coupon, so the final cost of the service was very competitive. It was a good experience and I'll be back! RayB
Mar 28, 2025
I would have thought the service department would know I
I would have thought the service department would know I had an extended warranty, before shocking me into a 1400 bill, I purchased the warranty at the dealership It turned out that it was covered but why wouldn't the service department know.
Joseph Vicari III
Dispatcher
Apr 10, 2025
Mt 2002 chevy silverado has 260,000 miles.
Mt 2002 chevy silverado has 260,000 miles. I was treated with respect and my truck 😊 runs great !!!
Apr 07, 2025
Love this dealership.
Love this dealership. Even though my car was not purchased from heizer (my very first Car was that i bought in 1978 was) I love and trust the service dept.
Mar 21, 2025
Effectively found the tire issue and took care of it
Effectively found the tire issue and took care of it efficiently and quickly. Very nice person to deal with.
Mar 13, 2025
Amazing service and sales staff!
Amazing service and sales staff!! Would recommend Heiser to everyone!! If you need a new car or an oil change, or something fixed. Go to Heiser!!
Feb 25, 2025
Jeff was so helpful even though I came close to closing.
Jeff was so helpful even though I came close to closing. He was able to help fix our issue and explain everything that I needed to have done and the cost. Jeff kept me informed throughout the whole process.. If I ever need anything I will be back.
Matt Myzska
Service Manager
Mar 23, 2025
The best word to describe them is xxxx.
The best word to describe them is xxxx. Absolutely trash, especially the service department. They should be sued into oblivion.
Mar 13, 2025
Amazing service and sales staff!
Amazing service and sales staff!! Would recommend Heiser to everyone!! If you need a new car or an oil change, or something fixed. Go to Heiser!!
Mar 08, 2025
Nobody could figure out my venting system.
Nobody could figure out my venting system. I spent almost $1000, and no results. I went to a private shop and they fixed it and was only 2 hours, no 6 trips to your dealership. Also, it cost me a fraction of the total I spent with heiser.
Mar 07, 2025
Matt and Jeff have done a great job helping me with my
Matt and Jeff have done a great job helping me with my car problems, Heiser Chevy in West Allis doing a great job.
Mar 03, 2025
BEWARE Will never trust this dealer after their service
BEWARE Will never trust this dealer after their service dept failed to perform all service work claimed on the work order and final invoice. It is frustrating when you can no longer be sure your oil was changed, your spark plugs replaced, your tires rotated or any other work you pay for was completed as billed when you pick up your vehicle unless you have some way to actually verify the work was completed. This appears to be a systemic problem with this dealer as one service tech explained to me that he checks for some things he can verify and sends the vehicle back to service a second time before telling the customer they are finished. This was not my first experience with thinking they had not done what they claimed, just the first time I could actually prove it as I had used a permanent marker before service. Yes, they comped me, but that hardly restores trust that any work they claim is done, was done, if I cannot verify everything myself.
Maureen Ferguson-Calmes
Director of Operations
Mar 07, 2025
Matt and Jeff have done a great job helping me with my
Matt and Jeff have done a great job helping me with my car problems, Heiser Chevy in West Allis doing a great job.
Feb 10, 2025
Jeff is a good service writer, had some issues that came
Jeff is a good service writer, had some issues that came up and Heiser's management helped me with that.
Dec 25, 2024
Service center is excellent service they fix the tire on
Service center is excellent service they fix the tire on passenger side the back tire.
Dec 05, 2024
Good work on my Ford Escape i brought in for cleaning and
Good work on my Ford Escape i brought in for cleaning and oil change i had coming
Nov 24, 2024
We purchase and service all of our Chevys from Heiser.
We purchase and service all of our Chevys from Heiser. Service is awesome, Nicole takes great care of us and our vehicles
Daryl Smith
Inventory Coordinator
Jan 11, 2025
I have been going to Heiser Chevy for over ten years.
I have been going to Heiser Chevy for over ten years. Very helpful and good service ppl
Feb 28, 2024
First Off, Great Staff All Around!
First Off, Great Staff All Around! Quick Responses, Top Notch Sellers, Clean, Job Done Well, Snacks (but should be free) Coffee, Water, Area
Jan 16, 2024
I had a problem with being overcharged for a 2021 Chevy
I had a problem with being overcharged for a 2021 Chevy Equinox premium the Blue Book value said it was about $17,000
Nov 14, 2023
Beet sales person you could ever ask !
Beet sales person you could ever ask ! He make sure me and my family understood everything before sending us home, very well knowledge with vehicle and help us explain more than what i know about the car.
Jul 26, 2023
Inquired on a vehicle but not response from the
Inquired on a vehicle but not response from the dealership. The vehicle is still online.
Andrew Arndt
Body Shop Manager
Mar 25, 2025
The folks I worked with were efficient and helpful, and
The folks I worked with were efficient and helpful, and contacted the insurance directly to trouble shoot issues. I was very thankful for good service.
Mar 13, 2025
Amazing service and sales staff!
Amazing service and sales staff!! Would recommend Heiser to everyone!! If you need a new car or an oil change, or something fixed. Go to Heiser!!
Jan 31, 2025
Had absolutely no problems with the body shop !
Had absolutely no problems with the body shop ! Easy to communicate with, very friendly and very accommodating on getting our van repaired. Job was even done before the estimate. Because of the wonderful service, I am hoping to buy my next car from them ! Keep up the good work Heiser Body Shop !!
Nov 24, 2024
We purchase and service all of our Chevys from Heiser.
We purchase and service all of our Chevys from Heiser. Service is awesome, Nicole takes great care of us and our vehicles
Oct 08, 2024
Andrew take great care of me and my Avalon!
Andrew take great care of me and my Avalon! The car turned out awesome and he kept me informed through the process.
Andy Schallitz
Parts Manager
Mar 13, 2025
Amazing service and sales staff!
Amazing service and sales staff!! Would recommend Heiser to everyone!! If you need a new car or an oil change, or something fixed. Go to Heiser!!
Nov 24, 2024
We purchase and service all of our Chevys from Heiser.
We purchase and service all of our Chevys from Heiser. Service is awesome, Nicole takes great care of us and our vehicles
Oct 08, 2024
Andrew take great care of me and my Avalon!
Andrew take great care of me and my Avalon! The car turned out awesome and he kept me informed through the process.
May 19, 2024
Loved the silverado.
Loved the silverado. After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was told by Dave this was a new trade in and we didn't check it for cosmetic issues just safety. Hmmm you mean you checked it cosmeticlywgen when got traded in to evaluate price for trade in, and them did not fix the bumper only to pass it on to me the sucker. Not a gd way to keep customers. When telling my friend Jorge at solos body shop who you sold a b4and new truck to also had issues with paint problems but ya didn't know he owned a body shop and tried screwing him as well.when I pulled in to talk to Dave was told he would talk with his manager to see what they could do....been weeks now. This dealership will say and do anything to get the deal don't and won't do a xxxx thing when the customer is unhappy was told you bought a used truck. If I wanted a xxx I would have went to the corner used car dealership. I came here to heisler and paid twice as much for their xxx.
Dec 14, 2023
Thank you for all of your help with the purchase of my
Thank you for all of your help with the purchase of my new to me car.
Alex Modrell
Parts Rep
Apr 16, 2025
I came in for service and was treated as family.
I came in for service and was treated as family. I had to wait for my car I was kept up to date and was not charged for unnecessary maintenance. It was a pleasure doing business with Heiser!
Feb 16, 2025
The employees are very helpful and accommodating.
The employees are very helpful and accommodating. The part I needed was ordered, received, and my car was ready the next day.
Dec 19, 2024
It was a pleasure to purchase our new Blazer from Heiser.
It was a pleasure to purchase our new Blazer from Heiser. In the Milwaukee area I have purchased 10 new vehicles in the past 13 years and the experience is by far the best at Heiser. The purchase experience was completely honest and completely met my expectations after all of the pre-purchase research I did. Delivery of the new Blazer was very informative and made my wife and I very comfortable with the process.
Oct 29, 2024
Nicole is an awesome person took care of me very well
Nicole is an awesome person took care of me very well even washed my truck did a great job. Heiser is a great place to go friendly people. Good service thank you.
Oct 28, 2024
Very good service will come back for more service for my
Very good service will come back for more service for my Sub oil changes ect
Breanna Barrett
Body Shop Office
Feb 16, 2025
The employees are very helpful and accommodating.
The employees are very helpful and accommodating. The part I needed was ordered, received, and my car was ready the next day.
Dec 23, 2024
They were very efficient and kept me updated on the
They were very efficient and kept me updated on the repair. Although a stressful situation as I never had an accident before but felt confident in their service. 2 1/2 days I was back driving my car again. Thank you
Dec 18, 2024
I really appreciated the service i received the service
I really appreciated the service i received the service manager went above and beyond thanks for the outstanding service
Oct 21, 2024
Excellent customer service I will recommend the service
Excellent customer service I will recommend the service to anyone Love the customer service will be back if I ever need you again
Oct 02, 2024
My vehicle drop off was scheduled over a week out so they
My vehicle drop off was scheduled over a week out so they could "order" and "receive" all the parts for the repairs. The running boards were not order for a full week after they had my vehicle and the fender wasn't ordered until they had my vehicle at the earliest. Andrew lied to me after the first week about the repairs were done minus the running boards and painting, only to find out they still didn't even have the fender until the following week. He also lied to my claims adjuster and sent in the completion paperwork on the second week when we are in the third week and the repairs are still not complete. Three weeks for repairs is not only unacceptable but shows complete lack of planning and preparation. Not only is the length of time unacceptable but the lying is disrespectful and demeaning as a customer. However, the lying is a result of trying to cover up the incompetence. I would not recommend this body shop as long as Andrew is there. It is currently Wednesday of the third week and still I wait for another part of the repair that should have been done in the first week.
Stephan Carlin
Sales & Leasing Consultant
Apr 13, 2025
I had not realized what a easy and convenient experience
I had not realized what a easy and convenient experience it was until I bought a Toyota from a dealer in Brookfield a month later!! Stephan was awesome and has checked in several times to make sure things are going smoothly with the Equinox EV we purchased, and they have. I would strongly recommend Stephan at Heiser!!
Sep 13, 2024
Very good to work with , Enjoyed the experience ;
Very good to work with , Enjoyed the experience ; they had the vehicle I was looking for .
Sep 08, 2024
I looked at some trucks on line one caught my eye and
I looked at some trucks on line one caught my eye and clicked on it and after i was done got a message from a lady at the dealership and she set everything up very nice and took care of me
Jul 21, 2024
Everything went great nice dealers with decent knowledge
Everything went great nice dealers with decent knowledge on the vehicals and easy to work with the cash counting people are slow and in accurate minus that I definitely would buy another vehical from them especially "fancy pants" Greg.
Jul 05, 2024
Very nice dealership was greeted well by Staff, David
Very nice dealership was greeted well by Staff, David Shepard is the consummate pro he knew how to read me and we got the deal done quickly
Kristine Regner
Body Shop Office
Dec 25, 2024
Service center is excellent service they fix the tire on
Service center is excellent service they fix the tire on passenger side the back tire.
Dec 18, 2024
I really appreciated the service i received the service
I really appreciated the service i received the service manager went above and beyond thanks for the outstanding service
Sep 26, 2024
I freakin love them and all that they do… I’ve been going
I freakin love them and all that they do… I’ve been going to them for years and couldn’t see myself going anywhere else
Sep 13, 2024
Very good to work with , Enjoyed the experience ;
Very good to work with , Enjoyed the experience ; they had the vehicle I was looking for .
Jun 03, 2024
I asked if my truck could be looked at because there is
I asked if my truck could be looked at because there is dent I brought it up before my appointment and went .my change was done . She said I would get a email in a hour come to find out it was never looked at
Jordyce Heizmann
Equity Advisor
Oct 29, 2024
Nicole is an awesome person took care of me very well
Nicole is an awesome person took care of me very well even washed my truck did a great job. Heiser is a great place to go friendly people. Good service thank you.
Apr 12, 2024
This one of the most customer oriented dealers that I
This one of the most customer oriented dealers that I have worked with they are very knowledgeable and you can see that their customers are a top priority. Jordan and Zach are excellent managers ando a great job. Thanks guys!
Feb 28, 2024
First Off, Great Staff All Around!
First Off, Great Staff All Around! Quick Responses, Top Notch Sellers, Clean, Job Done Well, Snacks (but should be free) Coffee, Water, Area
Jan 16, 2024
I had a problem with being overcharged for a 2021 Chevy
I had a problem with being overcharged for a 2021 Chevy Equinox premium the Blue Book value said it was about $17,000
Seth Johnson
Parts Counter Person
Apr 16, 2025
I came in for service and was treated as family.
I came in for service and was treated as family. I had to wait for my car I was kept up to date and was not charged for unnecessary maintenance. It was a pleasure doing business with Heiser!
Apr 15, 2025
Friendly employees fast service on time ready when they
Friendly employees fast service on time ready when they told you it would be ready
James Johnson
Parts Counter Person
Apr 16, 2025
I came in for service and was treated as family.
I came in for service and was treated as family. I had to wait for my car I was kept up to date and was not charged for unnecessary maintenance. It was a pleasure doing business with Heiser!